Back to Nature

Hand Crafted Soy Candles, made by Jireh Home Collection in Melbourne Australia

Signature scents, each individually poured into a beautiful Amber Coloured jar (or Black Coloured Jar for Santal scent) with a Wooden Wick.

Australian Made Candles / Hand poured Natural Soy Candle / Small Batch / Family Owned / Hand Labelled and Packaged

280g // Approx. 44 hour burn time

• Recyclable Glass Jar
• Eco Soy wax
• Signature fragrance
• Wooden wick
• Copper coloured lid, Black coloured lid for Santal scent 

Made in Australia

We individually and thoughtfully make, label and hand-pour each candle

Each candle is made with vegan friendly, eco-soy wax that is paraffin free

A Retreat Candle stands out from generic, mass-produced options. Experience the distinct charm of an exclusive, high-quality candle

Candles will be sent to your nominated address via Courier, Australia Post or any other equivalent mailing service. Please allow for 5-7 business days for your delivery to arrive. Deliveries should in most cases be attached to a tracking number, for information on your order or for tracking please contact us

Our Retreat Candles bring Relaxation & Ambience to your space. So we want to make sure that your candles burn safely and properly. Please read the guidelines we've outlined for you to get the most out of your Retreat Candle: 

• The first burn should be the longest burn. Let the candle burn until the wax melts to the edges of the vessel. This is called a memory burn. Doing this will help ensure that you will get long and clean burns from your candle. 

• Trim / gently break away any burnt wick before you relight your candle to keep the wax clean and burning nicely.

While Burning: 

• Lit candles are hot! 
• Never touch or try moving a burning candle.
• Never move the candle vessel when the wax is liquified.
• Allow sufficient time for a candle to cool before handling.
• Always place a heat proof coaster underneath a burning candle to avoid damage to your benchtop.
• The metal lids can be used as a candle coaster while burning.
• Keep candles out of the reach of children and pets. 

Thanks for shopping with Jireh Home Collection, we hope you love your new purchase. However if something is not quite right, making a return is easy. Here's how...

You have 30 days from the time you receive your order, to request a refund or exchange.

Before lodging a return, please keep the following in mind:
Your item/items must be in the same condition that you received it; unused, unwashed, with tags attached, and in its original packaging. For change of mind/exchanges, return postage must be paid for by the customer. 

To start a refund or exchange, you can contact us at jireh.homecollection@gmail.com to start the return process.

Simply let us know:

• The name your order was placed under
• Order number
• Date of purchase
• Reason for returning

If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Your refund will be processed via the same payment method or card used for the original purchase. Shipping fees are non refundable.

You can always contact us for any return question at jireh.homecollection@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Due to the perishable nature of our eco-soy wax Retreat Candles we do not offer returns on these items.

Refunds
We will notify you once we’ve received and inspected your return, Please remember it can take some time for your bank or credit card company to process and post the refund too.

How long will it take for my refund to be processed?

Please allow a minimum of 10 business days for returns refunds to be processed. You will be notified by email once your refund has been processed.